eCombo FAQs
Who is eligible to purchase eCombo?
AXA eCombo is open to Malaysians only. Age eligibility:
- 15 days (babies) – 15 years old: Medical + Critical Illness insurance package only.
- 16 years – 49 years old: Full package of Medical + Critical Illness + Life insurance.
For maximum coverage age, please refer to the respective product brochures for medical, critical illness and life insurance.
How many plans does eCombo have?
eCombo has 3 plans, Basic, Just Right and Extended. Coverage per plan increases with the premiums. You can decide how much coverage you need based on your life priorities and affordability. Choose from a range of annual limits, sum insured for medical protection, critical illness cover and life cover.
Do I need to pay first if admitted to hospital?
You can enjoy cashless admission* at our panel hospitals (over 150 panels). If you go to a non-panel hospital, you will need to pay first then make a claim. Do call 1300-80-0020 for 24/7 admission assistance.
*Exception may apply if individual has pre-existing condition.
When will I receive my policy document?
You will receive your e-policy documents within 5 working days. If you need any further assistance, please feel free to PM us on our Facebook page or Whatsapp Michelle.
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